| HOTWIRE Reviews | |
 Anonymous |
HOTWIRE - Rip-off and Poor Customer Service
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
Do not book with Hotwire. After their recovery charges I paid MORE than the cost of booking with the hotel itself. When I called customer service, "Stephanie" was literally the rud...
#306577
Mar 21, 2012
|
155
|
 AngiemSt... |
Never booking with HOTWIRE Again
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
So its my one year anniversary with my husband. We thought we would go away for the weekend to celebrate. So I booked a room with Hotwire for a 4 star hotel, the before price liste...
#305120
Mar 15, 2012
|
196
|
 Jgwangcn |
HOTWIRE - Sell low-star hotel for high-star price!
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
Hotwire provides misleading and deceptive information at its website regarding hotel rating. it sold me a low-star hotel for high star price based on "THEIR OWN REVIEW DATA". And i...
#299226
Feb 22, 2012
|
154
|
|
|
 Anonymous |
HOTWIRE - Screwed on Car Rental Reservation
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
My girlfriend doesn't like using the internet, I don't like having credit cards. I had gotten some good hotel deals on hotwire and used them to reserve a car at LAX for just a day....
#295699
Feb 09, 2012
|
185
|
 Dragonra... |
HOTWIRE
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
I reserved a vehicle from Hotwire on Tuesday January 10. On Wednesday January 11, my friend went directly to Budget and reserved the same vehicle for the same dates for $144.37 l...
#288855
Jan 13, 2012
|
304
|
 Anonymous |
Don't use HOTWIRE !
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
I just had a very bad experience with Hotwire. I was able to get a very low rate on a 4 star hotel. I was initially very happy. It was quoted as "Best Value". However, once I found...
#276478
Nov 21, 2011
|
377
|
 Anonymous |
HOTWIRE - Charged me 275 for a car i didn't want or use
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
I went to Hotwire and checked on a car for a week rental and it asked for a credit card to hold the reservation. That's exactly what it said. It only asked for the card number ...
#268018
Oct 13, 2011
|
301
|
 Anonymous |
HOTWIRE
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
I, Dmitry Korshakovsky, on Wednesday September the 28th made a reservation thru Hotwire for a midsize car at Reno Airport to pick up on January 6th and return on January 9th. My h...
#266423
Oct 06, 2011
|
304
|
 Anonymous |
HOTWIRE - $1.01 charged by HW w/out confirming/completing reservation
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
Hotwire charged improperly $1.01 on my credit card w/out advising customer of this unlawfull procedure on line.I am very angry because that prevented me from making ano...
#262280
Sep 16, 2011
|
219
|
 Dimaco1 |
HOTWIRE Refund Request
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
I booked a hotel in St. Louis over Memorial Day weekend and due to a family member passing away, I needed to cancel the booking. I sent customer service the obituary card and info...
#258134
Aug 27, 2011
|
489
|
 T8937 |
5 things HOTWIRE won't tell you
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
Www.5thingshotwirewonttellyou.blog.com/ The above tips were learned through a first time purchase made through Hotwire on 07/20/2011 Confirmation # 5090426857. See the ...
#250677
Jul 22, 2011
|
622
|
 Anonymous |
HOTWIRE - Hot wire nightmare
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
We had used hot wire for downtown saint Louis and had good luck in the past. Not this time!! We ended up at a place called the Men's Athletic Club that was suppose to be three sta...
#249492
Jul 17, 2011
|
440
|
 HateHotw... |
HOTWIRE - Hidden Fees---Rip you off!
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
Hotwire is sneaky! The company quotes a price, and then adds outrageous "hidden Fees and Taxes" after you accept the purchase. I paid over 55% additional for Hotwire...
#245076
Jun 23, 2011
|
598
|
 Anonymous |
HOTWIRE - Misleading description
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
Hotwire used the hotel name "Kings Island Resort" to define an area instead of Kings Island and Kings Mill. I believe this is deceptive to use another hotel name to define a locat...
#240116
May 28, 2011
|
388
|
 Anonymous |
HOTWIRE - Booked my hotel in wrong city
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
I used Hotwire.com to book a hotel room for my vacation in Monterey Ca. they booked my hotel in a differnt city. I specified Monterey Ca., even though they obviously screwed up the...
#239032
May 22, 2011
|
364
|
 Anonymous |
HOTWIRE .com charged severalhundred more within minutes of accidently schedulingflight a day early
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
Hotwire.com charged my credit card an additional $350 within minutes of my original booking for a 4-star hotel when I realized I needed to add a day to my reservation. They never r...
#236041
May 05, 2011
|
703
|
 ERCaptain |
HOTWIRE Unauthorized confirmation and charge
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
This evening I began looking for a hotel for a team trip. I needed 4 rooms. I put in all the information and entered my credit card information, however I never hit "continue" to c...
#233996
Apr 24, 2011
|
270
|
 Kevykev |
HOTWIRE is a misleading joke!
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
I haven't used Hotwire in a couple years and will NEVER use it again!!!! Today I used Hotwire to book a hotel in Pittsburgh, PA. I saw that they had a good deal on a three star hot...
#201023
Oct 02, 2010
|
483
|
 Anonymous |
Hidden terms at HOTWIRE
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
Beware when you book at Hotwire. I needed to change airline tickets and in addition to the airline rebooking fee which was disclosed, Hotwire will not immediately help. You canno...
#185979
Jun 15, 2010
|
616
|
 Eduardiez |
HOTWIRE Communications
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
Worst service I ever had in a Cable Service.I had a lot of problems that never have been solved after making many claims.The customer service department and technician ...
#183232
May 23, 2010
|
1939
|
 CRyan |
HOTWIRE : Don’t expect “Deep discounts” as their website claims OR Any Customer Service!!!
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
I reserved a hotel thru HotWire for 3 persons and paid a total of 74.64.I have spent the last 2 hours trying to get some sort of service out of their "customer service"...
#177679
Apr 08, 2010
|
585
|
 Anonymous |
HOTWIRE - Poor Service Costs $570 In Re-Booking Fees - Airline Reservations
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
Originally made reservations with Hotwire for a resort and airline tickets to the Bahamas. (March 1st) We are traveling with another couple. After reading many bad reviews on the r...
#177436
Apr 06, 2010
|
635
|
 Hotwire ... |
HOTWIRE .com Has Horrible Customer Service!
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
I booked a hotel for 3 nights with Hotwire.com a couple of weeks before my trip. I also booked 2 other rooms to sleep in on the way there and back with a different service. Upon re...
#159489
Oct 17, 2009
|
679
|
 Telbel |
HOTWIRE - 2-star hotels. 4-star prices
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
Using the Hotwire web site I booked a hotel sold as a 4 star establishment. When we arrived at the hotel it was a very simple 3 star (at best) hotel. This is supported by the hotel...
#158246
Sep 30, 2009
|
1256
|
 BLITZEN |
HOTWIRE Policy Stinks
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
We had a trip to southern California planned; now my husbands health is an issue. But the hotel we booked through Hotwire can't be transferred to someone else, and I have a ch...
#157556
Sep 20, 2009
|
509
|
 Toyamj |
HOTWIRE failed at customer service.
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
Up until this evening, I have had no complaints about Hotwire. I have been happy with the services that I have paid for through Hotwire and have received what I have requested and ...
#156164
Aug 29, 2009
|
401
|
 Gjvn |
Don't Trust HOTWIRE (disreputable and misleading)
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
I used Hotwire to book a 2 star hotel in the Poconos and was given this awful, rundown and dirty dump, that at best would be considered ½ star. My hotel room had a fowl smel...
#140700
Oct 23, 2008
|
749
|
 Anonymous |
HOTWIRE - Hot Wire gave my personal info away
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
Hot Wire is one sneaky business! i sign up to get a great deal on a hotel in Scottsdale AZ. I thought it was legit. In there very fine print it says that you have to agree to sign ...
#139552
Oct 15, 2008
|
558
|
 Missreal... |
HOTWIRE - Bad Service, Bad Signal, Bad, Bad
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
I live in the pricey, relatively new "Downtown Dadeland" complex in Miami. Included in the maintenance fees is Hotwire communications "cable" tv and internet se...
#138073
Oct 04, 2008
|
853
|
 Anonymous |
HOTWIRE - Miami Midtown
5.0
655 Montgomery Street, Suite 600 San FranciscoCA94111
U.S./Canada toll free
1-866-HOTWIRE
(1-866-
http://www.hotwire.com/helpcenter/index.jsp
I can't believe that the only way you can get internet service in a High -end residence as midtown miami the only provider is Hotwire!!!!! I don't even know that company. T...
#137847
Oct 02, 2008
|
726
|
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Reviews 1-30 of 36 |