Not resolved

The above tips were learned through a first time purchase made through Hotwire on 07/20/2011 Confirmation # 5090426857. See the link before you bid on deals through Hotwire Hot Rates.

Complaint is still unresoved. Customer service refused to consider that I was given less than what I paid for even though they saw the star rating was downgraded a few days ago in Orbit which is one the travel sites they use to get their rating, for the hotel.

I hope my experiences with Hotwire Hot Rates® will help someone else shop smart. Happy Traveling!

Monetary Loss: $160.

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