Product: Hotwire Car Rental Booking Clear all filters (22 of 22 reviews match)
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Reserved a car in Phoenix we reserved through Hotwire. The counter thief did not tell us they did not accept the car insurance through Hotwire we also had to pay 13.99 a day for additional driver and we were told the fuel option was 2.34 per gallon. When we got our...
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1.0
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Hotwire Car Rental Booking
#1127895
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Have been calling hotwire since June 8, 2017 which is over a month at least 2-3 times a day. I've faxed the documents they've requested and emailed them at their two email addresses.. They even asked me to create a google email because they were having problems with...
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Anonymous
Smitski

You've called 50-60 times over $34 ?Is your time worth nothing at all to you ?Why would you repeat the same failing behavior obsessively and expect success ?Get over it and po...

Product
Hotwire Car Rental Booking
I liked
  • Prior purchases were okay
I didn't like
  • Took my money
#1073955
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Watch HOTWIRE ap--it will allow you to double charge you. All reservations do not show up in plans through HOT WIRE. This is where they get you. It does not register and allows you to, encourages you to make another reservation. When you call to get one refunded they...
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1.0
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Hotwire Car Rental Booking
I didn't like
  • Double charging
#1037867
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Hotwire Car Rental Booking Review

#900926
1.4
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I booked a car rental online through Hotwire. Total price prepaid $75 for 5 days in Cancun, with insurance. Vendor Europcar. When I got there Europcar said that insurance company DOES NOT provide service in Mexico and I had to buy another onsite and for over 200 dollars. It has been impossible to get in touch with Hotwire. I haven't been able to reach their numbers and they don't provide email.
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I prepaid in full for a rental car from Hotwire. Their car broke down and needed to be towed to a shop for repairs. I was without the car all day which completely ruined the plans I had made with family members we were visiting. I had to manage the entire process of...
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Product
Hotwire Car Rental Booking
#1018384
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Well, now and from this point on, I'll never use HOTWIRE. They lack the one thing that in today's connected world they lack, common sense. USE KAYAK, there's NO plenty for canceling and they allow it, because they understand people make mistakes or things change. NO...
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Hotwire Car Rental Booking
#999984
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*****HOTWIRE***** Please don't book your car rental through them, they don't let you change/modify if you have a mistake on your reservation like AM instead of PM.They don't let you cancel your reservation & they charged your credit card up front. Also, very bad...
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Hotwire Car Rental Booking
#977049
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Reserved a car through Hotwire, my plans changed, I called to cancel hoping to get a refund at best a credit. No such luck, the customer service rep (I use that term lightly) and her supervisor regurgitated the same company line "no refunds, exchanges or transfers."...
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1.0
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Hotwire Car Rental Booking
I didn't like
  • Rigid policies
#976152
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I reserved a car from hotwirecarrental.com and they did not explain their company policy and service guide to wondering costumers, as myself, henceforth I soon realized that the company is nonrefundable for the payment I made for the car.Even though I called in and...
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1.0
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Hotwire Car Rental Booking
I didn't like
  • Poor customer service
  • Charged me after i had canceled a week in advance
  • Did not explain company policy well on website and phone call
#972775
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I was at an airport a few moths ago, and both a car rental clerk and myself tested again what had just occurred/happened with me as the Hotwire website showed my original search specifications correctly at the top of their page (place/date/#days needed for the car),...
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1.0
Product
Hotwire Car Rental Booking
I didn't like
  • Deceptive sales practices
  • Deliberate misinformation
  • Unethical business practice
#920986
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Hotwire popped up while I was searching for a rental car. Since I've never been totally obligated to a car rental before I had no idea that if you changed your mind or found a better deal you would still be charged for the reservation you don't want. I am pissed. I...
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Hotwire Car Rental Booking
#920303
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