Product: Hotwire Customer Care Clear all filters (6 of 6 reviews match)
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I made a reservation with Hotwire. Due to illness, I needed to cancel I did not want to get othes sick. Hotwire would not refund me nor give me credit for the $68.50. Agent not helpful Apology was insincere They do not care about customer service all they say is no,...
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h.kitchener
h.kitchener

You wanted special treatment. They followed the rules which you agreed to when booking. Find a pillow to cry in but, yes go elsewhere from now on.

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Hotwire Customer Care
#937437
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Hotwire has been the WORST company that I have ever worked with! I have called the Customer Service department 24 times! Did you read that?! 24 times! I have spent over 7 hours talking to different representatives regarding a refund that was GUARANTEED to me by several...
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1.0
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Hotwire Customer Care
#862159
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Because the toilets wouldn’t flush at our first hotel the first night of our trip, we DID call Hotwire after that first night. We were told that because we would have to pay for a second hotel on our own, they would refund us $252.64 for the 4 nights we wouldn’t be...
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Ludington, Michigan
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Hotwire Customer Care
#858077
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I tried to book a flight on hotwire.com and received an error message after entering all of my booking information. When I tried to book that flight again it had gone up $100. Any normal service provider would recognize the error as their own and offer the customer...
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Hotwire Customer Care
#347855
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Hotwire - I can sum it up in one word terrible

#1087491
1.9
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Been trying to get my refund for 3 months
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Hotwire Customer Care Review

#827782
Today was the last time i ever use hotwire and will make sure everyone i know don't use it and will post it on my travelocity account for the world to read it. These people have the worst costumer service i have ever experienced.
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