Hotwire is a Hotscam

I purchased a 4 Star room in NYC for a steal at $200, yes 4 star room!I was excited to get such a nice property for such a reasonable rate.

When I was confirmed into the Holiday Inn I thought it must have been a mistake. On Hotwire, the give examples of a 4 star as a Westin and a Hyatt. They have Holiday Inn listed as a 3 star example. I thought there muse have been something wrong as I paid, and was locked into a deal for a 4 star.

I called Hotwire for help. They explained that they don't use their examples as the basis, but they use Expedia...really? On Hotwire website they lead you to believe you will get a Westin quality, and then they stick you with a Holiday Inn? To make maters worse, the Holiday inn was not kept up to standards.

The curtain had a ton of mold...and they gave us 1/2 of a roll of Bathroom tissue I'm not blaming Holiday Inn...They;re not a 4 star. Hotwire is a Hotscam...stay away from them.

No longer will I book on them.I hope you bankrupt youselves with your shady practices!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Exchange, Refund and Cancellation Policy
Product or Service Quality
Insurance Quality
Value for money
Price Affordability
Customer service
Discounts and Special Offers
Number of Destinations
Additional Fees

  • What I liked
    • Prior purchases were okay
  • What I disliked
    • Scammed me they did not deliver what the advertised

Reason of review:
Not as described
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Hotwire Equals Hotscam
Review category
Travel Agencies
review #906717

Author wants to be contacted by the company. Learn more

Had an experience with Hotwire? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Hotwire. However, many companies do monitor reviews on our site.

You were reading a complaint about Hotwire.
Filing a new complaint about