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My nieces and nephews recently moved to another state so I was very excited about taking them on vacation for spring break. Including myself, other adults and the kids there would be 8 people. As a result I knew I’d need more than 1 room. Normally I book my hotel stays...
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1.5
#1210339
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Hotwire - Better then Enterprise

Lot more helpful than Enterprise
#1203036
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Booked a round trip airfare with Hotwire. The departure was a nonstop flight and the return flight required 1 stop (90 minute layover). After booking, Hotwire emailed WRITTEN CONFIRMATION of my round trip flight. - LIES! - turns out Hotwire actually booked as 3...
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1.0
I liked
  • Deal advertised
I didn't like
  • Non existent costumer service
  • Did not provide the deal advertised
#1168999
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I booked a hotel with hotwire for the first time. For the area I chose a place in the southern part of Chicago within the 20 minutes drive from there. I thought that hotwire is honest about the area that you choose but I didn't realized that they gave a hotel 40 miles...
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Anonymous
Anonymous

You are absolutely correct about Hotwire. I’ll never use them again and long for the day that they get what’s coming to them through a class action law suit. I don’t even care...

1.0
#1159187
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Reserved a car in Phoenix we reserved through Hotwire. The counter thief did not tell us they did not accept the car insurance through Hotwire we also had to pay 13.99 a day for additional driver and we were told the fuel option was 2.34 per gallon. When we got our...
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1.0
#1127895
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Hotwire SUCKS!

Claimed a hotel was available. After booking and the withdraw of funds from PayPal. The hotel was not available and aftet a week my funds are still on hold. HOTWIRE SUCKS! BEWARE!
#1104871
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Hotwire - I can sum it up in one word terrible

Been trying to get my refund for 3 months
1.9
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Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1087491
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Saturday Aug 5, 2017 I booked a hotel on HotWire worse mistake ever! I was going to drive out to California that same day I thought I found a last minute deal on their page so I booked my room. My confirmation guaranteed that I did not have to call the hotel (TRADEWIND...
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#1084650
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I was double charged for a car rental on June 7, 2017 for a one day rental. Have been calling hotwire since June 8, 2017 which is over a month at least 2-3 times a day. I've faxed the documents they've requested and emailed them at their two email addresses.. They even...
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Anonymous
Smitski

You've called 50-60 times over $34 ?Is your time worth nothing at all to you ?Why would you repeat the same failing behavior obsessively and expect success ?Get over it and po...

I liked
  • Prior purchases were okay
I didn't like
  • Took my money
#1073955
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Featured

I booked my hotel and had a conformation for a hotel near the phoenix airport with an airport shuttle, with the airport shuttle being the most important feature of the hotel to me, because my car rental did not start till the following morning.  I later received a call...
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LadyScot
LadyScot

Always have a backup plan. How hard would it have been to take a cab?

1.6
I didn't like
  • Unethical business practice
#1045680
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