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Booked a round trip airfare with Hotwire. The departure was a nonstop flight and the return flight required 1 stop (90 minute layover). After booking, Hotwire emailed WRITTEN CONFIRMATION of my round trip flight. - LIES! - turns out Hotwire actually booked as 3...
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1.0
I liked
  • Deal advertised
I didn't like
  • Non existent costumer service
  • Did not provide the deal advertised
#1168999
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I booked a hotel with hotwire for the first time. For the area I chose a place in the southern part of Chicago within the 20 minutes drive from there. I thought that hotwire is honest about the area that you choose but I didn't realized that they gave a hotel 40 miles...
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1.0
#1159187
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Reserved a car in Phoenix we reserved through Hotwire. The counter thief did not tell us they did not accept the car insurance through Hotwire we also had to pay 13.99 a day for additional driver and we were told the fuel option was 2.34 per gallon. When we got our...
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1.0
#1127895
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Hotwire SUCKS!

Claimed a hotel was available. After booking and the withdraw of funds from PayPal. The hotel was not available and aftet a week my funds are still on hold. HOTWIRE SUCKS! BEWARE!
#1104871
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Hotwire - I can sum it up in one word terrible

Been trying to get my refund for 3 months
1.9
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1087491
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Saturday Aug 5, 2017 I booked a hotel on HotWire worse mistake ever! I was going to drive out to California that same day I thought I found a last minute deal on their page so I booked my room. My confirmation guaranteed that I did not have to call the hotel (TRADEWIND...
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#1084650
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I was double charged for a car rental on June 7, 2017 for a one day rental. Have been calling hotwire since June 8, 2017 which is over a month at least 2-3 times a day. I've faxed the documents they've requested and emailed them at their two email addresses.. They even...
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Anonymous
Smitski

You've called 50-60 times over $34 ?Is your time worth nothing at all to you ?Why would you repeat the same failing behavior obsessively and expect success ?Get over it and po...

I liked
  • Prior purchases were okay
I didn't like
  • Took my money
#1073955
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Featured

I booked my hotel and had a conformation for a hotel near the phoenix airport with an airport shuttle, with the airport shuttle being the most important feature of the hotel to me, because my car rental did not start till the following morning.  I later received a call...
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LadyScot
LadyScot

Always have a backup plan. How hard would it have been to take a cab?

1.6
I didn't like
  • Unethical business practice
#1045680
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Watch HOTWIRE ap--it will allow you to double charge you. All reservations do not show up in plans through HOT WIRE. This is where they get you. It does not register and allows you to, encourages you to make another reservation. When you call to get one refunded they...
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1.0
I didn't like
  • Double charging
#1037867
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I booked a "hot deal" They advertise you will get deep discounts if you let them choose your hotel. They also say that the discounts are so deep that the hotels won't publicly advertise the price because the rates are so cheap that is why it is a big secret. I recieved...
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1.0
I didn't like
  • False advertising on hotdeals
#1035409
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