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Hotwire - Ewwww

Not satisfied in many.many ways
#1353774
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My dog of 18 years got very sick and I had to cancell my travel plans to Texas. The car rental portion, of $300, was done through Hotwire. They can’t care less about toyr furry family members, even after I PROVIDED THEM WITH VET PAPERWORK OF HER SICKNESS AND...
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#1352907
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Hotwire - Fraudulent charges

I was given a 130.00 charge above the xost on hotwire. Then the room was uninhabitable. I never stayed and was charged 235. Pluse 130. By the hotel. I was robbed by hotwire and hotel
#1345636
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I attempted to book a weekend away using Hotwire. When I went to "click" which hotel I wanted my computer screen jumped and I hit the wrong property. I immediately called Hotwire to correct the property. I was informed that they would have to refund me and I would have...
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I didn't like
  • Terrible customer service
  • No help at all
  • Not even the supervisors helped and i spoke with more than 1
#1290133
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I bought motel room in ATL for a night but it was cancelled before i even got to step foot in the room. 126 dollars and some change has been deducted out of my account even though the motel guy said they didn’t get Paid. Hotwire took money out of my accounts for no...
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Anonymous
Mark L

Hotwire communications is not Hotwire the hotel reservation company.I have to provide at least 50 words when a single declarative sentence highlights the problem. Here goes:La...

#1250170
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My nieces and nephews recently moved to another state so I was very excited about taking them on vacation for spring break. Including myself, other adults and the kids there would be 8 people. As a result I knew I’d need more than 1 room. Normally I book my hotel stays...
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1.5
#1210339
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Hotwire - Better then Enterprise

Lot more helpful than Enterprise
#1203036
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Booked a round trip airfare with Hotwire. The departure was a nonstop flight and the return flight required 1 stop (90 minute layover). After booking, Hotwire emailed WRITTEN CONFIRMATION of my round trip flight. - LIES! - turns out Hotwire actually booked as 3...
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1.0
I liked
  • Deal advertised
I didn't like
  • Non existent costumer service
  • Did not provide the deal advertised
#1168999
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I booked a hotel with hotwire for the first time. For the area I chose a place in the southern part of Chicago within the 20 minutes drive from there. I thought that hotwire is honest about the area that you choose but I didn't realized that they gave a hotel 40 miles...
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Anonymous
Anonymous

You are absolutely correct about Hotwire. I’ll never use them again and long for the day that they get what’s coming to them through a class action law suit. I don’t even care...

1.0
#1159187
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Contact Hotwire

Mailing Address:
Hotwire, Inc
655 Montgomery Street, Suite 600
San Francisco, CA 94111
USA
Phone:
(866) 468-9473
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Reserved a car in Phoenix we reserved through Hotwire. The counter thief did not tell us they did not accept the car insurance through Hotwire we also had to pay 13.99 a day for additional driver and we were told the fuel option was 2.34 per gallon. When we got our...
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1.0
#1127895
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