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I attempted to book a weekend away using Hotwire. When I went to "click" which hotel I wanted my computer screen jumped and I hit the wrong property. I immediately called Hotwire to correct the property. I was informed that they would have to refund me and I would have...
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I didn't like
  • Not even the supervisors helped and i spoke with more than 1
  • Terrible customer service
  • No help at all
#1290133
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I bought motel room in ATL for a night but it was cancelled before i even got to step foot in the room. 126 dollars and some change has been deducted out of my account even though the motel guy said they didn’t get Paid. Hotwire took money out of my accounts for no...
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Anonymous
Mark L

Hotwire communications is not Hotwire the hotel reservation company.I have to provide at least 50 words when a single declarative sentence highlights the problem. Here goes:La...

#1250170
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My nieces and nephews recently moved to another state so I was very excited about taking them on vacation for spring break. Including myself, other adults and the kids there would be 8 people. As a result I knew I’d need more than 1 room. Normally I book my hotel stays...
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1.5
#1210339
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Hotwire - Better then Enterprise

Lot more helpful than Enterprise
#1203036
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Booked a round trip airfare with Hotwire. The departure was a nonstop flight and the return flight required 1 stop (90 minute layover). After booking, Hotwire emailed WRITTEN CONFIRMATION of my round trip flight. - LIES! - turns out Hotwire actually booked as 3...
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1.0
I liked
  • Deal advertised
I didn't like
  • Non existent costumer service
  • Did not provide the deal advertised
#1168999
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I booked a hotel with hotwire for the first time. For the area I chose a place in the southern part of Chicago within the 20 minutes drive from there. I thought that hotwire is honest about the area that you choose but I didn't realized that they gave a hotel 40 miles...
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Anonymous
Anonymous

You are absolutely correct about Hotwire. I’ll never use them again and long for the day that they get what’s coming to them through a class action law suit. I don’t even care...

1.0
#1159187
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Reserved a car in Phoenix we reserved through Hotwire. The counter thief did not tell us they did not accept the car insurance through Hotwire we also had to pay 13.99 a day for additional driver and we were told the fuel option was 2.34 per gallon. When we got our...
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1.0
#1127895
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Hotwire SUCKS!

Claimed a hotel was available. After booking and the withdraw of funds from PayPal. The hotel was not available and aftet a week my funds are still on hold. HOTWIRE SUCKS! BEWARE!
#1104871
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Hotwire - I can sum it up in one word terrible

Been trying to get my refund for 3 months
1.9
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Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
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Value for money
Website
#1087491
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Contact Hotwire

Mailing Address:
Hotwire, Inc
655 Montgomery Street, Suite 600
San Francisco, CA 94111
USA
Phone:
(866) 468-9473
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Saturday Aug 5, 2017 I booked a hotel on HotWire worse mistake ever! I was going to drive out to California that same day I thought I found a last minute deal on their page so I booked my room. My confirmation guaranteed that I did not have to call the hotel (TRADEWIND...
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#1084650
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